manager's blog

Diversity, Innovation, Business Development & Emerging Markets

The Speaker Series, Perspectives from Latinos in Science & Technology, an event orgnized by the Hispanic Googlers Network presented Jorge Zavala, CEO of TechBA Silicon Valley last September 18th, 2009. A talk that Jorge covers three topics:

Infolink: A Nearshore Support Center Client Success Story

Challenge
A client experiences a problem with one of their supporting software and they need help to improve the software’s performance, including its support and monitoring features. The client wants to be able know how to react to alerts and reduce the number of issues that the software creates, as well as significantly reduce the time it takes to resolve issues raised by the product users.

Are you looking to outsource your call center services to Mexico?

 In this times, you need to explore new alternatives to take care of your customers, provide them with the best quality service that you can afford.

Our portfolio of companies are ready to take care of your customers. The best way to know these companies is to visit them in the 8th Contact Forum, International Congress in Monterrey, Nuevo Leon, Mexico. Make plans to be in this event on September 8th to 10th.

TechBA Silicon Valley launch www.eTechBA.com site

TechBA Silicon Valley launched on July 17, 2009 a new place to share news, opportunites and information of the companies in its portfolio.

The new site introduce 41 companies in the Silicon Valley that are offering product and services in Bio-Tech, Food, Call Center Services, Medical Devices, Software, Manufacturing and Optical industrial sectors.

The companies are working with local companies, doing new ventures and learning as fast as possible how to build great companies in the Silicon Valley style

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